Housekeeping Control Desk Personnel at Kenex Konsults International

Kenex Konsults International is recruiting Housekeeping Control Desk Personnel in Port Harcourt. The role involves coordinating housekeeping tasks, tracking room status, handling departmental communication, and maintaining accurate records to support smooth hotel operations.

Job Overview

Responsibilities

• Coordinate daily housekeeping activities and communicate assignments to staff.
• Receive, record, and relay housekeeping requests from guests and other departments.
• Update room status, including cleaned, inspected, occupied, vacant, and ready rooms.
• Maintain records of housekeeping activities, staff assignments, inspections, and pending tasks.
• Inform the front office promptly when rooms are ready for guests.
• Follow up with housekeeping staff to ensure timely completion of assigned duties.
• Coordinate with maintenance staff about room defects, repairs, and equipment problems.
• Track requests for towels, toiletries, linen, and other housekeeping supplies.
• Handle telephone calls, internal messages, and departmental communication professionally.
• Maintain lost-and-found records and follow company procedures for handling recovered items.
• Prepare shift reports, handover notes, and daily activity summaries.
• Update staff attendance records and duty rosters when required.
• Escalate guest complaints, urgent requests, and operational issues to the supervisor or manager.
• Handle housekeeping records accurately and confidentially.
• Perform other administrative and coordination duties assigned by management.

Requirements

• Minimum of SSCE.
• At least one year of work experience.
• Good organizational and record-keeping skills.
• Attention to detail and ability to coordinate multiple tasks.
• Effective communication skills in English.
• Ability to communicate professionally with guests and different departments.

How to Apply

Interested applicants can apply through the Indeed job listing.

Apply for the Housekeeping Control Desk Personnel Position

Conclusion

The Housekeeping Control Desk Personnel position at Kenex Konsults International offers a full-time opportunity in Port Harcourt for candidates with an SSCE qualification and at least one year of experience. Applicants with good communication, coordination, and record-keeping skills can apply.