Devand Agency is seeking a welcoming, organized, and computer-literate Front Desk Officer for its entertainment hub on Akwaka Road, off SARS Road, Port Harcourt. The role involves welcoming customers, selling cinema tickets, managing gaming and virtual reality bookings, processing payments, and providing customer service.
Job Overview
| Job Detail | Information |
|---|---|
| Job Title | Front Desk Officer |
| Company | Devand Agency |
| Location | Akwaka Road, off SARS Road, Port Harcourt |
| Employment Type | Full-time |
| Qualification | SSCE or OND |
| Experience | Previous customer-facing experience is an advantage |
Responsibilities
- Welcome customers and provide a friendly, professional experience.
- Sell cinema tickets and gaming sessions, process payments, and issue receipts.
- Manage cinema, gaming, and virtual reality bookings and reservations.
- Respond to customer enquiries in person, by phone, and through WhatsApp.
- Assist customers with seating arrangements, schedules, pricing, and available services.
- Record daily sales and maintain accurate transaction records.
- Monitor stock levels of snacks, drinks, and front desk supplies.
- Keep the reception area clean, organized, and welcoming.
- Handle customer complaints professionally and escalate issues when necessary.
- Support the Operations Manager with administrative and daily operational tasks.
Requirements
- Minimum of SSCE or OND qualification.
- Basic computer skills and knowledge of Microsoft Office.
- Good communication and interpersonal skills.
- Honesty, organization, and a customer-focused attitude.
- Previous experience in reception, customer service, retail, hospitality, cashier duties, or sales is an advantage.
- Must live around SARS Road, Akwaka, or nearby areas in Port Harcourt.
- Availability to work shifts, including weekends, nights, and public holidays.
- Applicants of any gender may apply.
How to Apply
Interested applicants can apply through the Indeed job listing.
Apply for the Front Desk Officer Job at Devand Agency
Applicants should be prepared to answer questions about their previous customer-facing experience, current residential area in Port Harcourt, shift availability, and salary expectations.
Conclusion
The Front Desk Officer position at Devand Agency is a full-time opportunity for candidates with good communication skills, basic computer knowledge, and an interest in customer service and entertainment operations. Applicants living around SARS Road and Akwaka Road may find the location particularly convenient.
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